Sahara Property — Public sector refurbishment and repairs
SAHARA
PROPERTY
Social housing refurbishment

Homes brought back to standard — and kept there.

Sahara Property has delivered voids, responsive repairs, damp and mould remediation and capital works for local authorities for five years. Directly employed trades, auditable records, and turnaround times your residents actually feel.

Balconies of a London council housing estate
5
Years on council contracts
Voids
Full turnaround to lettable standard, keys back on schedule.
24/7
Responsive repairs cover, emergency attendance included.
Tier 1 & 2
Complaint remedials handled to Ombudsman timescales.
Awaab's Law
Damp and mould surveys, treatment and root-cause repair.
Services

Seven workstreams, one accountable contractor.

Every job is scheduled, photographed on completion and reported back in the format your asset team already uses — so evidence for audit, Ombudsman cases and stock condition data is never a chase.

01

Voids

Clearance, decontamination, full refurbishment and lettable-standard sign-off — minor to major voids, single property or programme.

Clearance & strip-out
Kitchens & bathrooms
Decoration & flooring
Pre-let compliance checks
02

Responsive repairs

Day-to-day repairs in occupied homes, with appointment slots residents keep and operatives they recognise.

Emergency attendance
Multi-trade operatives
Follow-on works managed
First-time-fix reporting
03

Damp & mould remediation

Survey, treat and fix the cause — ventilation, insulation, penetrating and rising damp — with evidence packs for Awaab's Law timescales.

Diagnostic surveys
Mould treatment & washdown
Ventilation upgrades
Post-works verification
04

Tier 1 & 2 complaints

Remedial works arising from complaints and Ombudsman determinations, handled sensitively and closed out with a full audit trail.

Priority scheduling
Resident liaison
Photographic evidence
Close-out reporting
05

Capital works

Planned programmes across occupied stock — kitchens, bathrooms, roofing, external fabric — phased to keep disruption low.

Programme planning
Resident consultation
Phased delivery
Cost & variation control
06

Planned maintenance

Cyclical decoration, communal areas and estate fabric — the routine work that stops tomorrow's disrepair claim.

Cyclical decoration
Communal repairs
Fencing & external works
Stock condition support
07

Disrepair works

Court-directed and pre-action disrepair remedials, scoped against the surveyor's schedule and evidenced line by line for your legal team.

Schedule-of-works pricing
Expert report compliance
Sensitive occupied working
Evidence pack on completion
Directly employed trades — not a chain of subcontractors.
The operative who attends is ours: uniformed, DBS-checked and accountable to the same programme manager you speak to.
Something not listed?
Most instructions we take on started as a phone call about a stock problem no framework lot quite covered. Ask.
Start an enquiry
How we work

No surprises between instruction and sign-off.

A single point of contact, a fixed process, and a reporting pack that lands before you ask for it. Five years of council work has taught us where programmes go wrong — usually communication, rarely trades.

Site team at work on a housing programme
STEP 01

Instruction & survey

Order received, property surveyed and scoped within agreed KPI windows.

STEP 02

Costed scope

Schedule-of-rates or fixed price, with photographs and any variations flagged up front.

STEP 03

Delivery on site

Directly employed trades, DBS-checked and uniformed, with resident liaison throughout.

STEP 04

Handover pack

Before-and-after evidence, certificates and completion data, ready for audit.

Recent work

Properties, not case studies.

Representative examples of the work we deliver. Swap in your own site photography whenever it is ready.

Refurbished living room returned to lettable standard
Voids programme

Three-bed void, full refurbishment

Strip-out, new kitchen and bathroom, full decoration and flooring, returned lettable within the client's target window.

Bathroom after damp and ventilation works
Damp & mould

Occupied flat, ventilation and fabric repair

Cause identified at survey, extract and insulation upgraded, mould treated and verified with post-works readings.

New kitchen installed under a capital works programme
Capital works

Kitchen and bathroom programme

Phased replacement across occupied homes, each property completed and handed back inside a single working week.

SOR & the repairs cycle

We speak schedule of rates.

Most disputes on a repairs contract are not about workmanship — they are about codes. We scope, price and invoice against your schedule of rates as it is written, so valuations reconcile first time.

NHF / client SOR
Void · three-bed · coded schedule
Job 4821
CodeItemQtyStatus
M10/110 Strip out kitchen 1 Coded
M20/045 Plaster to walls 18 m² Coded
M60/210 Emulsion, two coats 18 m² Coded
N13/080 Fit kitchen units 1 Coded
K40/012 Extra tiling at splashback Variation
Correct code · correct qty Flagged before start
Schedules we work to
NHF Schedule of Rates, client-specific SORs and composite rates — plus fixed-price and day-rate where a code does not exist.
Variations
Raised with evidence and a code before work proceeds. No retrospective claims arriving with the application.
Your systems
Job updates, appointment slots and completion data recorded in the client's own repairs platform.
The cycle, start to close
01

Order raised

Codes and priority in. Diarised inside the KPI.

02

Survey & scope

Works checked against the codes before pricing.

03

Priced schedule

Right code, rate and quantity. Gaps flagged.

04

On site

Status updated from the property, live.

05

Inspected

Line by line, with photographs attached.

06

Valued

Application matches the codes. Cycle closes.

Clients

Five years of repeat instructions.

A mix of local authorities, housing associations and main contractors — retained across voids programmes, day-to-day repairs, damp and mould casework and planned capital works. Most of our work now comes from clients instructing us a second, third, fourth and fifth year running.

Laker Building Management Solutions
Laker Building Management Solutions
Arc Group London
Arc Group London
London Borough of Hammersmith and Fulham
London Borough of Hammersmith & Fulham
EffectAble
EffectAble
City of Westminster
City of Westminster
PAT Ltd UK
PAT Ltd UK
GRM Energy Ltd
GRM Energy Ltd
Stonegrove
Stonegrove
Assurance

Built to pass procurement.

UKAS-accredited inspection, SSIP registered membership and Crown Commercial Service supplier status. Insurances, method statements and risk assessments are current and issued with any tender return.

UKAS Inspection accredited, reference 23041
UKAS Inspection 23041
SSIP registered member
SSIP Registered Member
Crown Commercial Service supplier
CCS Supplier
Public liability
Cover in place — certificate supplied with any tender return.
Health & safety
RAMS issued per property, toolbox talks recorded, near-miss reporting.
Workforce
DBS-checked, uniformed and ID-badged operatives in occupied homes.
Reporting
KPI, spend and completion data in your preferred format, monthly or on demand.
Social value
Local labour and apprenticeship commitments agreed contract by contract.
Contact

Tell us what needs doing.

Send a property list, a scope, or just a question about capacity. We reply the same working day.

Telephone
+44 7835 820029
Coverage
London & the South East
Office
48 Lancaster Gate
London W2 3NA

Enquiry received.

Thank you — we'll come back to you within one working day. For anything urgent, call the office directly.